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Customer Service Manager
£4.3-5.9K[月薪]
快速响应者优厚福利欢迎应届毕业生现场办公 - 剑桥郡无需经验高中全职
GRC International Group
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Customer Service Manager
£4.3-5.9K[月薪]
快速响应者优厚福利欢迎应届毕业生现场办公 - 剑桥郡无需经验高中全职
GRC International Group
职位描述
福利待遇
- 员工表彰与奖励
股权激励计划, 月度奖, 节日礼物
- 休假和请假
生日假, 恩恤假, 产假和陪产假
Description
- Oversee daily operations of the customer service department.
- Provide training and support to customer service representatives.
- Develop and implement customer service policies and procedures.
- Handle escalated customer issues professionally and efficiently.
- Monitor and assess customer service performance metrics.
Requirements
- Educational Qualifications:High School Diploma or equivalent.
- Experience Level:0–2 years.
- Skills and Competencies:Strong communication and interpersonal skills.
- Qualities and Traits:Ability to work in a team-oriented environment.
- Responsibilities and Duties:Proficient in conflict resolution and problem-solving.
- Working Conditions:Ability to work flexible hours, including evenings and weekends.
David Ari
HR OfficerGRC International Group
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