• Respond to customer inquiries via phone, email, and chat.
• Provide information about products and services to assist customers.
• Resolve customer complaints in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficient in English language
• Qualities and Traits: Excellent communication and interpersonal skills
• Qualities and Traits: Ability to handle stressful situations calmly