Description

• Provide exceptional customer support via voice for the airline account
• Assist customers with inquiries and resolve issues efficiently
• Maintain accurate records of customer interactions and transactions
• Work collaboratively with team members to enhance service delivery
• Stay updated on airline policies and procedures to provide accurate information

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred
• Experience Level: Open to all
• Skills and Competencies: Excellent verbal communication skills
• Qualities and Traits: Customer-oriented and empathetic
• Responsibilities and Duties: Ability to manage calls in a fast-paced environment
• Working Conditions: Must be available to work flexible shifts