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Customer Service Manager

£4.3-5.9K[Monthly]
Quick ResponderGreat PerksFresh Grads WelcomeOn-site - CambridgeshireNo Exp RequiredHigh/Senior High SchoolFull-time
GRC International Group

GRC International Group

Brochure Distributor / Referral Promoter (€200-500 per Referral)

£800-3.5K[Monthly]
Great PerksFresh Grads WelcomeOn-site - GlasgowNo Exp RequiredEdu not requiredFreelance
Arihla Travel Agency

Arihla Travel Agency

Finance Manager

£3-6K[Monthly]
On-site - London5-10 Yrs ExpMasterFull-time
Tokchain

Tokchain

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Customer Service Manager

£4.3-5.9K[Monthly]
Quick ResponderGreat PerksFresh Grads WelcomeOn-site - CambridgeshireNo Exp RequiredHigh/Senior High SchoolFull-time
GRC International Group

GRC International Group

Customer Service Manager

GRC International Group
£4.3-5.9K[Monthly]
On-site - CambridgeshireNo Exp RequiredHigh/Senior High SchoolFull-time

Job Description

Benefits
  • Employee Recognition and Rewards

    Equity Incentive Plan, Employee of the Month Award, Holiday Gifts

  • Time Off & Leave

    Birthday Leave, Compassionate Leave, Maternity & Paternity Leave

Description

  • Oversee daily operations of the customer service department.
  • Provide training and support to customer service representatives.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer issues professionally and efficiently.
  • Monitor and assess customer service performance metrics.

Requirements

  • Educational Qualifications:High School Diploma or equivalent.
  • Experience Level:0–2 years.
  • Skills and Competencies:Strong communication and interpersonal skills.
  • Qualities and Traits:Ability to work in a team-oriented environment.
  • Responsibilities and Duties:Proficient in conflict resolution and problem-solving.
  • Working Conditions:Ability to work flexible hours, including evenings and weekends.

David Ari

HR OfficerGRC International Group

High response rate

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