Customer Service Representative
Miranda HR
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Employee of the Month Award, Holiday Gifts
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Health Savings Account (HSA), HMO
Perks Benefits
Free Meals, Gym Membership, Parking Space
Professional Development
Job Training
Time Off & Leave
Family Medical Leave, Sick Leave, Vacation Leave
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints with professionalism.
- Maintain accurate records of interactions and transactions.
- Collaborate with team members to improve service efficiency.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, teamwork orientation, and familiarity with call center operations.
- Working Conditions: Fast-paced call center environment; requires flexibility in shifts.
- Qualities and Traits: Positive attitude, empathy, patience, and effective communication skills.
kelvin ostan
HR OfficerMiranda HR
Reply 8 Times Today
Working Location
Ayala Malls The 30th. 30 Meralco Ave, Pasig, Metro Manila, Philippines
Posted on 15 August 2025
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